Refund policy

At Amp'd Apparel, your satisfaction is our top priority. We want you to love your graphic tees and apparel as much as we do. Should anything go wrong, we're here to help.

1. Eligibility for Returns We accept returns for items purchased from Amp'd Apparel under the following conditions:

• Return Window: Items can be returned within 14 days of the delivery date.
• Condition of Items: Returned products must be in their original, unused condition, with all original tags attached. Items that are damaged, washed, or altered are not eligible for returns.
• Non-Returnable Items: Sale and clearance items are final sale and cannot be returned.

2. Return Process To initiate a return:

• Contact Us: Email hello@ampdapparel.shop or call +1 818-554-6949 with your order number and reason for return.
• Receive Return Authorization: We'll provide a Return Authorization Number (RAN) and return instructions.
• Ship the Item: Securely package the item and include your RAN with the shipment.

3. Return Shipping We offer free return shipping with no restocking fees. In most cases, we'll provide a prepaid return label.

4. Refunds Once we receive and inspect your returned item:

• Refund Method: Refunds are issued to the original payment method. If unavailable, store credit will be issued.
• Processing Time: Refunds are typically processed within 10 business days. You'll receive an email confirmation when complete.

5. Exchanges We don't offer direct exchanges. To get a different size or color, return the original item and place a new order.

6. Defective or Incorrect Items If you receive a defective or incorrect item, contact us within 7 days of delivery. We'll arrange a replacement or full refund and cover return shipping.

7. Late or Missing Refunds If you haven't received your refund after the processing period:

• Check your bank account — posting can take a few days.
• Contact your bank or credit card company.
• If still unresolved, reach out to us at hello@ampdapparel.shop.

8. Policy Updates We may update this policy from time to time to improve our customer service. Any changes will be posted on this page.

Contact Us

• Email: hello@ampdapparel.shop
• Phone: +1 818-554-6949
• Hours: Monday–Friday, 9:00am–5:00pm
• Address: 1200 SE 14th St Ste 8 #290 Bentonville, AR 72712