Shipping policy
We at Amp’d Apparel are dedicated to providing outstanding customer service. We appreciate your choice to shop with us and are dedicated to providing a smooth and enjoyable experience. Below is our shipping policy, detailing how your Amp’d Apparel products will be delivered.
Handling, Transit & Order Cut-Off Time of Amp’d Apparel
Handling Time:
After you place your order, please allow our team 0–1 business days to process it with care.
Transit Time:
Once processed, your order will typically be in transit for the following timeframes (Monday through Friday):
- Canada: 6 to 10 business days
- Mexico: 6 to 10 business days
- United Kingdom: 6 to 18 business days
- United States: 5 to 8 business days
Order Cut-Off Time:
Please ensure your order is placed before 3:00 PM Eastern Standard Time (GMT-05:00) for same-day processing.
Total Estimated Delivery Time in of Amp’d Apparel:
We strive to deliver your order within the following estimated timeframes (Monday through Friday). Please note, this is an estimated timeframe, and you may receive your order sooner:
- Canada: 6 to 11 business days
- Mexico: 6 to 11 business days
- United Kingdom: 6 to 19 business days
- United States: 6 to 9 business days
Shipping Information for Amp’d Apparel
Shipping Methods:
Currently, we offer Standard Shipping to the following locations:
- Canada
- Mexico
- United Kingdom
- United States
Shipping Rates:
Shipping costs are calculated at checkout and displayed before payment, based on your delivery location.
Delivery Location:
We deliver to the shipping address you provide at checkout within the following countries:
- Canada
- Mexico
- United Kingdom
- United States
Order Modifications
If you need to change your order, like updating the shipping address or items, please contact our support team at hello@zentailstore.com as soon as possible. We’ll do our best to assist you, though modifications may not be feasible once your order is on its way.
Lost or Delayed Packages
If your package is lost or delayed, contact us at hello@zentailstore.com for assistance.
Tracking Your Order
Order Tracking:
Once your order ships, you will receive a confirmation email with tracking details. This will allow you to track your package’s location in real time. You can also check the status on our “Track Order” page.
Tracking Availability:
Tracking information is generally available 24-48 hours after shipment.
Cancellations
Cancellation Window:
You have a limited time frame to cancel your order after placing it. Cancellations may not be possible once your order is in transit.
Cancellation Process:
To cancel your order, please contact our support team at hello@ampdapparel.shop. We will do our best to accommodate cancellations within the allowed timeframe.
Refunds for Cancelled Orders:
Cancellations made within the specified window will be refunded according to our Return and Refund Policy.
Address Accuracy
Address Verification:
It’s important to provide accurate shipping information during checkout. Amp’d Apparel is not responsible for orders sent to incorrect addresses provided by customers.
Address Correction:
If you notice an error in your shipping address, contact us at hello@ampdapparel.shop before the order ships to request a correction. Additional fees may apply.
Undeliverable Packages:
If a package is returned due to an incorrect address, you may be responsible for any reshipping fees or related costs.
By placing an order with Eystone, you agree to the terms outlined in this Shipping Policy. If you have any questions or need further assistance, feel free to reach out to us at hello@ampdapparel.shop.